Privacy Policy

Last updated: 21 October 2026

This Privacy Policy explains how Gary Harvey trading as WebFixGary (ABN 19 705 476 312) ("WebFixGary", "we", "us" or "our") collects, uses and handles information when you use our website or purchase or use our services.

1. Who We Are

WebFixGary and the Trade Exclusives service are operated by Gary Harvey (ABN 19 705 476 312), trading as WebFixGary.
Website: https://webfixgary.net/
Email: gary [at] webfixgary [dot] net

2. Information We Collect

Depending on how you interact with WebFixGary, we may collect information such as:

• your name;
• business name;
• email address;
• telephone number;
• website address;
• your postcode and the area you work in;
• photos and other material you send us;
• information about your business and services;
• information you provide when completing a form or requesting a service;
• information needed to provide or manage a service;
• information relating to payments or subscriptions;
• information contained in communications between you and WebFixGary.

We may also receive technical information automatically when you visit our website, depending on the hosting, browser and other services involved.

Checking a postcode on a TradeExclusives page happens in your browser. The postcode is only sent to us if you submit the form.

3. Information From Your Business Website

Some WebFixGary services involve researching your business website so that we can understand your business and prepare relevant content or other material.

This may include information that is publicly displayed on your website, such as your business name, services, locations, contact information and other business information.

We use this information for the purpose of providing the service you have requested.

4. How We Use Your Information

We may use information we collect to:

• respond to enquiries;
• provide and manage services;
• research your business for content or marketing services;
• create, edit or schedule content;
• process payments and subscriptions;
• communicate with you about your service;
• maintain and improve our website and services;
• keep appropriate business and service records;
• protect our systems and services from misuse or security problems;
• comply with applicable legal obligations.

5. AI-Assisted Services

WebFixGary uses artificial intelligence extensively to assist with research, drafting, editing, image creation and other production tasks. The work is managed and overseen by a person, but content is not produced by a person alone. Depending on the service, providers may include:

• ChatGPT / OpenAI;
• Claude / Anthropic;
• Gemini / Google;
• Google Gemini.

Information supplied to these services, such as details about your business and content from your website, may be processed by the relevant provider in accordance with that provider's own terms and privacy practices. We use these tools for purposes connected with providing the service and do not use them as a reason to collect information that is unrelated to the service.

6. Payment Information

Where you subscribe to a paid service through PayPal, payment processing is handled by PayPal.

WebFixGary does not normally receive or store your full credit-card or bank account details when payment is made through PayPal.

We may receive information from PayPal that is necessary to identify and manage your subscription, such as your name, email address, subscription status, payment status and relevant transaction or subscription identifiers.

PayPal processes payment information under its own terms and privacy policy.

7. When We Share Information

We do not sell or rent your personal information.

We may share or provide access to information where reasonably necessary to operate the website or provide the service you have requested.

Depending on the service, providers may include:

• Namecheap, as the web hosting provider for the website;
• Dropbox, for receiving photos you upload;
• Publer, for scheduling and publishing posts to social media and Google Business Profile;
• Gmail / Google for email communications;
• Formspree for forms and form submissions;
• PayPal for payment and subscription processing;
• ChatGPT / OpenAI, Claude / Anthropic, Gemini / Google and Google Gemini / Google for AI-assisted services where used;
• Facebook and Instagram/Meta, Google or other third-party platforms where required to provide a service involving those platforms.

We may also disclose information where required by law, legal process, court order or other lawful requirement.

8. Social Media and Google Business Profile Access

Some services require WebFixGary to access or publish to a customer's Facebook Page, Instagram account, Google Business Profile, website or another online platform. For the TradeExclusives service you give that access yourself, using partner or manager invitations. We do not ask for or keep your account passwords.

We use that access only as reasonably necessary to provide the agreed service, and we do not post anything on your profiles until you have subscribed. When your subscription ends we remove our access.

You remain responsible for ownership and administrative control of your business accounts and for ensuring that the permissions provided to WebFixGary are authorised. Third-party platforms operate under their own privacy policies, terms and security practices.

9. Storage and Security

WebFixGary takes reasonable steps to protect information held in connection with its services.

The WebFixGary website is hosted with a commercial web hosting provider, currently Namecheap. Client records and photos you send are kept on our own computer and in backups, and photos are deleted from Dropbox after we have saved them.

Other third-party providers listed in this Privacy Policy may also process or store information when their services are used.

No internet transmission or electronic storage system can be guaranteed to be completely secure. We cannot guarantee absolute security of information transmitted to or stored by third-party services.

10. Processing and Storage Outside Australia

Some third-party providers used by WebFixGary may process or store information outside Australia.

This may include providers such as cloud hosting, email, payment, form, artificial intelligence and online platform providers.

The location in which information is processed or stored may vary depending on the provider, service and technical configuration in use.

Where a third-party provider processes information outside Australia, that provider may be subject to the laws and privacy requirements of the countries in which it operates.

11. How Long We Keep Information

We keep information for as long as reasonably necessary for the purpose for which it was collected, including to provide services, maintain appropriate business records, resolve disputes and comply with legal or accounting obligations.

Different types of information may therefore be retained for different periods.

When information is no longer reasonably required, we may delete it or allow it to be removed through our normal data-retention processes, subject to technical, legal or business-record requirements.

12. Cookies and Analytics

WebFixGary may use cookies or similar technologies where they are required for the operation of the website or where third-party services automatically use them.

We do not currently represent that every visit to the website is tracked by a separate analytics system. Technical information may nevertheless be collected automatically by hosting, browser, security or other website infrastructure.

The subscribe page loads PayPal\'s payment button, which may set its own cookies.

Third-party services may have their own cookies, analytics technologies or tracking practices that are governed by their own policies.

13. Links to Other Websites

The WebFixGary website may contain links to third-party websites or services.

We are not responsible for the privacy practices, security or content of third-party websites.

You should review the privacy policy of a third-party website before providing it with personal information.

14. Accessing or Correcting Your Information

You may contact WebFixGary if you want to ask about personal information we hold about you or request that inaccurate information be corrected.

We may need to verify your identity before providing access to or changing personal information.

Some requests may be subject to legal exceptions or limitations.

15. Privacy Complaints

If you have a concern about how WebFixGary has handled your personal information, please contact us first so we have an opportunity to investigate and respond.

If you are not satisfied with our response, you may have the right to make a complaint to the Office of the Australian Information Commissioner (OAIC) or another relevant privacy regulator, depending on the circumstances.

16. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes to our services, technology, third-party providers or legal requirements.

The current version will be published on the WebFixGary website with its "Last updated" date.

17. Contact

If you have a question about this Privacy Policy or how WebFixGary handles information, please contact: